New phone system was installed last Friday and worked fine all day.  It's now Monday and we have a dial tone, but are unable to dial out.  The dial tone just keeps humming after entering a number.

I've been trying for days to submit an online repair ticket because I have no dial tone, but am stuck in a loop: I choose the service area ("Home Phone") and it takes me to a screen asking for my phone number; but after I enter it, I get popped back to the 1st screen, which now includes this message

The question is whether or not AT&T local provedes surge/ambient-discharge protection, say at the transfer box, between its voice phone drop line and house dwellers inside telephones.We recently suffered a near-one-month outage, caused by service-tech-detected, interior hard short which was, at long

My uverse voice had been working fine for 6 months. I have 2 phone lines, with the second line for a fax. I decided to clean up the wires behind the desk. Power to the NVG589 modem was off for about 2 hours. WHen I put everything back together, I no longer got dial tone on the second line. When the